Payment Policy

Currency Used for Orders

For practical purposes when ordering from rtic, a card issuer may separately apply its own conversion or account terms; for completeness, prices, charges, and refunds are presented and processed in United States dollars (USD).

Applicable Sales Taxes

The documented approach of rtic is as follows: no fixed promise of tax-free purchasing is made; for completeness, the store collects applicable taxes in accordance with law.

About Credit/Debit Card

In administering this policy, rtic confirms that the checkout can accept Visa, Mastercard, Maestro, American Express, JCB, Diners Club, Discover; where relevant, the methods actually available for a particular order are displayed securely at checkout.

Authorization and Card Security

Customers dealing with rtic should understand that payment approval and any temporary authorization hold are determined by the relevant issuer; as a related safeguard, complete card credentials are not kept in the merchant's ordinary store records; Shopify and approved processors handle card information through protected payment systems.

Billing Accuracy and Fraud Review

As part of the service commitment made by rtic, the person ordering is responsible for complete and accurate billing information; where relevant, the store can hold or cancel a transaction that cannot be authorized or presents a substantial fraud risk.

How Refunds Are Sent

The operating rule used by rtic is straightforward: approved funds return to the original payment method in 5-10 business days; at the same time, the bank or card network may require additional posting time.

Responsible Store Information

As part of the service commitment made by rtic, this website is operated for customers by rtic; additionally, telephone support is available through 507-460-5917; as a related safeguard, the published contact email is support@icecampgear.shop; where relevant, the physical business address and default return address is 4671 Clover Dr, Hillsdale, Michigan, 49242, United States.